Category Archives: Basic Info & Policies

Commissary to Start Taking eCoupons and Issuing Shopper Card

Within the next year, the commissary will begin a digital card program which will allow patrons to load eCoupons onto their shopper card.  Similar to a card used at Safeway, Albertson’s and other large grocery stores, you will then be able to go to a specific website to pick which coupons you can add to your card.  Their coupon policy surrounding the use of eCoupons has not yet been announced as this program is currently in the early stages but hopefully they will make it very clear on the issues of stacking digital and paper coupons, the possibility of allowing a person to redeem multiple of the same eCoupon (a major short fall of other digital coupons at this point) and so on.  I will be sure to keep you all informed as more information becomes available.

Hopefully this will be a great thing for commissaries that do not have many hanging coupons in their stores.  However, I do hope it doesn’t mean that they will begin getting rid of all the great in store coupons found at other locations.  Time will tell how this turns out but I think it should be a good thing in the end.  How about you?  Are you excited to get a shopper card and to be able to use digital coupons at the commissary?

You can read the story about this in the Army Times.

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AAFES/ BX now takes Internet Printables!

Here is the new AAFES coupon policy for internet printables and mobile coupons:

Coupon Acceptance

AAFES accepts online message coupons. This change in strategy supports the AAFES Strategic Plan to develop a lifelong emotional connection with our customers.

Coupons are redeemable as a cash substitute for legal tender when purchasing the items specified on the coupon. AAFES facilities will accept all valid coupons when redeemed in accordance with the terms stipulated on the coupon, and ensure that the terms of the agreement printed on each coupon are followed.

After redemption, coupons become part of the facilities’ overall cash flow and must be safeguarded and properly accounted for.

REDEMPTION OF MANUFACTURER’S COUPONS

  • We will accept one AAFES-issued and one manufacturer’s online/email or text message coupon for the same item, unless either coupon prohibits that practice.
  • The following elements must be present for the coupon to be valid:
    • The words “Manufacturer Coupon”
    • A message to the retailer specifying the terms and conditions for accepting the coupons
    • A scan-able bar code and an expiration date
    • A manufacturer redemption address to ensure the coupon can be processed for payment
    • Usage policies in small print containing standard terminology, such as “limit one coupon per item, per customer” and “no copies permitted”
    • A specially stated face value, e.g., “50 cents” or an “up to” or “no more than” value (“value no more than $5.00″)
  • For coupons with an open dollar value, cashiers must fill in the coupon with the AAFES sell price to qualify for redemption.
  • Coupons do not carry cash value. In situations where the coupon’s value is greater than the sell price of the designated item, the item’s sell price becomes the face value of the coupon. Our cash registers are programmed to only take the value of that item, regardless if the coupon is more than the item itself.

So to sum up they now take internet printables and mobile coupons and you can combine these with AAFES issued coupons.  This is fabulous news as I have often seen some great items on sale that I have internet printables for that I haven’t been able to use! Spread the word to everyone who should know this!

Thanks Stephanie!

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7 Notes from Readers

Commissary Coupon Q & A

Since I am new to commissary shopping, I decided to dig up some answers to some questions that I have been having.  Hopefully they will help you out as well.

Do commissaries accept coupons?
Yes. Commissaries accept most types of coupons as part of purchase transactions in accordance with the terms and conditions stated on a coupon.
Commissaries CANNOT accept “in-house” coupons issued by commercial grocery stores or supermarkets.
Patrons who wish to use coupons as part of a purchase transaction must buy the item(s) indicated on a coupon, and-except in foreign overseas areas-must use a coupon prior to or on the expiration date stated on a coupon.
Commissaries located in foreign overseas areas accept coupons up to six months after the expiration date stated on a coupon.

Do commissaries ever have “double coupon” or “triple coupon” promotions like those offered by commercial stores?  
No. The “double” or “triple” coupon promotions offered by commercial stores involve doubling, tripling (or otherwise increasing) the face value of a coupon. Commercial stores who offer these types of promotions get paid by the coupon issuer only for the face value of a coupon, and have to absorb the costs of “doubling” or “tripling” coupon face value in their pricing and profit structure.
Because commissaries are required by law to sell goods at prices set only high enough to cover the cost of those goods, commissaries make no profit from which to pay the costs associated with “double” coupon promotions.
Additionally, DeCA cannot use funds provided for the operation of commissaries to support such promotions, because law strictly prescribes the uses of these funds, and “promotional support” is not among the allowable uses of these funds.
Commissaries do occasionally offer a different type of “double coupon” promotion than described above. For these promotions, manufacturers or other coupon issuers agree that commissaries may accept more than one coupon on the purchase of an item, and usually supply large numbers of coupons to patrons in the commissary in support of such promotions. These “double coupon” promotions involve doubling the number of coupons accepted on the purchase of an item, but DO NOT involve doubling (or otherwise increasing) the face value of a coupon.

May I use coupons in combination on the purchase of an item in a commissary?
“No, customers may use only one coupon per item in DeCA commissaries. Even coupons without “exclusionary language,” such as “NOT TO BE USED WITH ANY OTHER COUPON, ” “NOT TO BE USED WITH ANY OTHER OFFER,” “ONE COUPON PER PURCHASE,” etc. , may not be used in combination on the purchase of an item. This policy is in line with the policies of other DoD resale activities and our commercial counterparts.”

Can I use coupons generated from the Internet in a commissary? 
Yes, commissaries gladly accept Internet or home-printed coupons provided they meet the following requirements – the coupons must have a typical barcode and Product Identification Number (PIN) or GS1 DataBar. A Dot Scan Barcode may appear below the expiration date, but is only required if stated on the coupon, e.g., “Do not accept without a Dot Scan Barcode below the expiration date.” Internet coupons cannot be accepted for free products, however, “Buy One Get One Free” coupons are acceptable if they meet all other requirements.
Procter and Gamble (P & G) does not authorize Internet coupons for any of their products.
  
 Do I have to use bagging/carryout services and tip a bagger for providing these services?
Baggers work for tips only, however, you may choose not to use bagger/carryout services at all.
(Good to know!  When I went last week they acted as if you had to use a bagger and I would rather bag my own groceries and take them out to my car and save a couple of bucks!) 

Why does DeCA make me pay surcharge on my commissary purchases?
Surcharge is applied to the total value of each commissary purchase because the Congress has mandated collection of surcharge (currently 5 percent) to pay for commissary construction, equipment and maintenance.
All surcharge dollars collected are returned to commissary patrons in the form of continually improved commissary facilities. The amount of surcharge applied to a commissary sale transaction is shown as “SCG” on your sales receipt. 


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9 Notes from Readers